Terms and Conditions

All orders are subject to review and acceptance by kafatek.com. As all prices are subject to change, your order may not be accepted or we may have to communicate price changes or availability issues to you after you place your order.

Copyright/Trademark Information kafatek.com is a registered trademark of KAFATEK LLC. This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing products is copyright KAFATEK LLC.

All trademarks appearing herein are acknowledged. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted.

The name of KAFATEK or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission.

The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.

KAFATEK reserves the right at any time after receipt of your order to accept or decline your order for any reason. KAFATEK reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $1000.00 (USD) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, KAFATEK shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. KAFATEK shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, KAFATEK shall immediately issue a credit to your credit card account in the amount of the charge.

Every product you buy from KAFATEK is backed first by the product manufacturer’s or supplier’s warranty. KAFATEK 30 day limited guarantee may also apply. KAFATEK 30 day limited guarantee provides for either exchange or refund of qualifying merchandise. To determine if the product you wish to purchase qualifies for KAFATEK 30 day limited guarantee or if other coverage applies please review the coverage terms in the item listing on our website.

Grinders that are made to order through pre-order system do not qualify for 30 day limited guarantee or returns privileges. They are supported exclusively through the manufacturer’s or supplier’s warranty. Please check the item listing for specific details regarding individual products coverage. All returns require a Return Authorization number to be issued prior to being returned. Returned products must be in new condition, include original outer packaging, all disks, registration cards, inner packing materials and other accessories and be received within 30 days of the date shipped. We reserve the right to refuse for return or charge additional restocking fee for damaged, incomplete or otherwise non-conforming returns. Returns will not be accepted without a Return Authorization number issued by KAFATEK or when the product manufactures or distributors return policies supersede ours. All coffee grinders will incur 20% restocking charge.

All returns are subject to payment on part of the buyer of import duties, custom fees, credit card or PayPal processing fees. These fees will not be returned as part of the refund and buyer agrees to be responsible for payment processing fees.

WARRANTY LIMITATIONS
There are no other express warranties or conditions respecting the equipment. Implied warranties, if any, are limited to the duration of the express warranty provided herein. Some states do not allow limitations on how long an implied warranty lasts so that the foregoing limitation may not apply to you.

LIMITATION OF LIABILITY
In no event shall KAFATEK or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

SHIPPING AND HANDLING
Shipping and charges will be applied to all orders placed with us. If your order must be shipped in multiple boxes, or in separate shipments in the event an item is not in stock and must ship at a later date, shipping and handling charges for the entire order will be assessed at the point when the first item is shipped. We charge only ONCE for shipping for the entire order. Should you have any questions or concerns regarding these charges, feel free to email us.

An authorization on a credit or debit card is a hold against your banks credit card spending limit. When the goods are shipped, a charge for the total amount of the order shipped will be sent to your credit card bank. Your bank should release the authorization when the charge is received. A charge is the only time a transfer of funds is completed; an authorization is not a transfer of funds.

If the Customer provides KAFATEK with Customer’s carrier account number or selects a carrier other than a carrier that regularly ships for KAFATEK, title to products and risk of loss or damage during shipment passes from KAFATEK to Customer upon shipment from KAFATEK’s facility. For all other shipments, title to products and risk of loss or damage during shipment passes from KAFATEK to Customer upon receipt by Customer. Notwithstanding the foregoing, title to software will remain with the applicable licensor(s) and Customer’s rights therein are contained in the license agreement between such licensor(s) and Customer. KAFATEK retains a security interest in the products until payment in full is received. Customer will be responsible for all shipping and related charges.

If this transaction involves an export under the U.S. export regulations, the commodities, technology and/or software sold or distributed under these terms and conditions of sale exported by KAFATEK were exported in accordance with such regulations. Diversion, use, export or re-export contrary to law is prohibited. The commodities, technology and/or software sold or distributed under these terms and conditions of sale may not be exported or re-exported to Cuba, Iran, Iraq, Libya, Sudan, North Korea or Syria or to entities and persons that are ineligible under the law to receive commodities, technology and/or software. In addition, manufacturers’ warranties for exported products may vary or may be null and void for products exported outside the country.

AGREEMENT TO RESOLVE ALL DISPUTES THROUGH ARBITRATION OR IN SMALL CLAIMS COURT AND AGREEMENT TO WAIVE A RIGHT TO JURY TRIAL AND TO PARTICIPATION IN CLASS ACTIONS

You and KAFATEK agree to resolve any controversy, dispute, or claim arising out of or relating to your purchase of any product or service from KAFATEK by binding Arbitration administered by the American Arbitration Association, or in a small claims court, and judgment on the arbitration award rendered by the Arbitrator(s) may be entered in a court having competent jurisdiction. This agreement to arbitrate is intended to be broadly interpreted and covers all controversies, disputes, claims arising out or relating to your purchase including, but not limited to contract claims, tort claims and statutory claims, or any combination of claims. We agree that the arbitration or small claim proceeding will take place in “Bellevue, Washington, USA” .

We agree that the American Arbitration Association shall administer the arbitration, and that the American Arbitration Association’s Commercial Arbitration Rules and Mediation Procedures and Consumer Related Disputes Supplementary Procedures, if applicable, shall apply. These Arbitration Rules may be found on the American Arbitration Association’s web site at www.adr.org . You and KAFATEK agree that the Arbitration Award maybe taken to a Court of competent jurisdiction to become an enforceable judgment. You and KAFATEK agree that any arbitration under this Agreement will take place on an individual basis. Class arbitrations and class actions are not permitted. If you wish to begin arbitration against KAFATEK you must file a case with the American Arbitration Association. .

This Arbitration Agreement affects your legal rights. Arbitration is resolved by a neutral party and not a judge or jury. There is less discovery and less exchange of information between the parties to an arbitration than might occur in a court proceeding. An arbitration award is final and binding and will only be overturned or reversed by a court in very limited circumstances. You agree that, by entering into this Agreement, you and KAFATEK are each waiving the right to a trial by jury or to participate in a class action.